Customer Service

SHIPPING

We offer Free Standard Shipping on All Orders $20 or More within the continental United States.

Standard (Ground)
Your order will be shipped within 2-4 business days from receipt of order following credit card authorization and verification, and should arrive within approximately 7-10 days. Pennylane Papers ships from our fulfillment center which is located in New York. Shipping times vary from 5-7 days depending on your shipping destination. Business days are Monday through Friday, excluding holidays. Pennylane Papers is not responsible for delays in shipping caused by a carrier or weather related issues.

Express
If you need something right away, we can ship it to you faster at an additional charge. Price for express delivery is dependent on the weight of the shipment, the zip code it is sent to and how fast it needs to be delivered. Delivery options and prices will be presented at time of check out. For weekday overnight delivery (excluding Saturday delivery), orders must be received by 11 a.m. ET, and credit card authorization and verification must be obtained. All overnight deliveries are handled by USPS or FedEx and may require a signature for delivery.

Delivery Area
Currently Pennylane Papers only ships to addresses within the continental United States.

We are currently unable to ship to Alaska, Hawaii, P.O. Boxes, APO/FPO addresses, U.S. territories, or international destinations, although we hope to expand our delivery area soon.